Welcome to Resilient Birth & Botanicals! I do my best to create eco-friendly, Earth-based goodies to heal your mind, body, and soul! All of my products are infused with love and made in small batches on our farm.
I accept all major credit cards, Etsy gift cards, and PayPal. You can also send me a check, but it must reach me and be deposited before I can ship your items.
Your files will be available to download once payment is confirmed.
I will ship all items between 2 - 5 business days after I receive your order (usually I make and ship orders on Tuesdays and Fridays). Please let me know if you need something shipped more quickly and I can do my best to accommodate you.
Just contact me within: 3 days of delivery
Ship items back to me within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
I hope you love your product! If for some reason you are unhappy with what you've received, I may be able to exchange your product for something more suitable/better.
I will only offer refunds if something arrives to you that was damaged because of MY error - that is, the product melted because it did not contain enough beeswax (debatable if you live in the dessert or Florida, though!), or was not wrapped well enough. I will not offer refunds because you do not "like" something well enough or it is not working the way you had hoped.
I am a home-based business. Please understand that there may be some inconsistencies between batches of my products and that things may not always appear "perfect". I try my best, but I am only human. Be gentle.
None of my products have been approved by the FDA and they aren't intended to treat or cure any illness/disease. Please discontinue use of any product that irritates you or your family member.